NO!NO BY RADIANCE

Charlotte, North Carolina 0 comments
Not resolved

!SUCKS OUT LOUD!

tHEY ARE NOT HONORABLE AND i WANT MY FULL REFUND!!!!! THEY MESSED THE ORDER UP AND I NEVER HIT THE SUBMIT BUTTON. I LIVE WAY OUT IN A SPARSE AREA. I ASKED THE BEST WAY TO GET A REFUND FROM THEIR ERRORS OR GREEDINESS, AND I WAS TOLD TO FIND THE NEAREST UPS STORE AND TAKE IT THERE, AND THE BOX WAS NEVER OPENED.

I DID NOT SUBMIT THE ORDER AT THE END, BUT BOY-HOWDY THEY JUMPED ON THE INFO GIVEN LIKE A HUNGRY PHEREMONED SNAKE IN HEAT! I WAS CHARGED $448.49 AND THEN HAD TO PAY THE SHIPPING AT $14.49, AND LEFT THE HOUSE WITH A FULL TANK OF GAS ONLY TO FILL UP IN AN ECONOMY CAR TO THE TUNE OF $38.00. YOU DO THE MATH, AND I BET YOU THEY WILL DRAG THIS *** OUT FOREVER. I HAVE TRIED MY BEST TO BE COMPLIANT (IE., DRIVE TO A UPS STORE OR HAVE A PICK UP RETURN AND TOOK THAT SAUGGESTION OF DRIVING TO SEND THE MISTAKE BACK.

HOW MANY PEOPLE DO YOU THINK WILL BELIEVE THAT I WILL GET FULL RESTITUTION?????

I GUESS WE SHALL SEE. THE WORST PART IS GOING ON THEIR ADVICE TO TAKE THE RETURN TO A STORE (UPS) FOR A QUICKER RETURN OF MY FUNDS. THEY WILL NOT HONOR THE WEAR AND TEAR, GAS, THE SHIPPING COST TO RETURN THEIR MISTAKE FOR FASTER FUNDS TO BE RETURNED. I NEVER OPEN THE PACKAGE, AND THEN GOT AN EMAIL TO CONTACT THEM FOR MORE INFORMATION AND ASSISTANCE.

YEAH, RIGHT. ALL I CAN SAY IS THEY WERE NICE AND GRACIOUS AT FIRST, BUT TO TRY AND RETURN IS A DIFFERENT ORDEAL. I REMEMBER A SONG FROM A LONG TIME AGO AND I THINK IT WAS "LIAR, LIAR" OR THAT WAS PART OF THE LYRICS. IF THIS DOES NOT POST THEN FACEBOOK SUCKS TOO!

NOW, IN THIS DAY AND COMMUNICATION, YOU HAVE TO DO THE FACEBOOK THING AND I DO NOT FB. IT IS AN INVASION OF ONES PRIVACY.

DO YOU THINK THAT THE LITTLE SHORT GUY "ZUCKERBERG" FIRST NAME MARK?) WOULD LET ALL OF HIS FB SUBSCRIBERS INVADE HIS HONEYMOON ANTICS BEHIND CLOSED DOORS?MY THOUGHT WOULD BE, NAH!

Review about: Full Refund Promise.

Radiance - DO NOT BUY NO!NO! HAIR REMOVAL SYSTEM BY RADIENCE

Phoenix, Arizona 2 comments
Not resolved

I was told by the male representative I could pay the $14.95 shipping and still have the 60 day trial! Further, if I chose to return the device, I would be refunded my $89.00 (first of 3 x $89.00 payments TOTAL OF $281.95) and they would retain the $14.95... I agreed to the above terms.

The device NOT work as promised!!

I received the item on Aug 13. Evidently it was delivered on the Aug 12th. I called in on Sep 16th to receive an RMA (return merchandise) and was told basically tough noogies! According to standard business practices, 30 days DOES NOT include weekends. Hmmm, according to standard business practices, I am WELL WITHIN my 30/60 DAY trial!

THE CUSTOMER SERVICE REP REFUSES TO LET YOU SPEAK WITH A SUPERVISOR. THEY THREATED COLLECTIONS!

BE ADVISED, THIS PRODUCT DOES >>NOT

Review about: Hair Removal System.

Comments

Kathy Puent
#483826

The very same thing happened to me as Michele.

I filled out the application .It appeared that the NO NO was $89.95 plus shipping at $14.95 which brought the total to $104.90.

I didn't hit send order, no confirmation of the order. I called the company and that's when I found out the cost was $89.98 x 3 I said forget it, way out of my league. A week later, mine arrived.

I didn't even open the package.When I called the company, the response was well as long as it is already there, I might be able to let you have it at a lower price NO!they are supposed to be shipping me a return label

Anonymous
#352578

I bought one, had buyers remorse and returned it upon receipt.They claim they never got it back.

What a scam! Now I'm out $280+. they have no proof of delivery and their paperwork says they shipped UPS buy it was brought by the USPS. Very bad!!

DONT BUY IT!!!Just shave, its cheaper!

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